Privacy Policy – BimaCare
Effective Date: 5th Sep. 2026
Last Updated: 5th Sep. 2026
At BimaCare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request an insurance quote, purchase or enquire about an insurance product, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the services you request, we may collect:
- Personal Information: Name, age, gender, date of birth, address, contact number, and email address.
- Insurance Information: Information required to understand your insurance requirements and provide suitable insurance options.
- Financial Information: Relevant information required for insurance-related transactions or documentation.
- Communication Information: Details provided when you contact us through phone, email, WhatsApp, contact forms, or other communication channels.
- Website Information: IP address, browser type, device information, pages visited, and general website usage information.
We only seek information that is reasonably necessary for providing or improving our services.
2. How We Use Your Information
BimaCare may use your information to:
- Understand your insurance requirements.
- Provide insurance quotes and plan information.
- Help you compare and select suitable insurance solutions.
- Process insurance enquiries, applications, and related documentation.
- Communicate with you regarding your enquiry, policy, renewal, claim, or service request.
- Provide customer support and assistance.
- Coordinate with relevant insurance companies or service providers where necessary.
- Improve our website, products, and customer experience.
- Send service-related updates and, where permitted, promotional communications.
- Prevent fraud, misuse, unauthorized access, or other unlawful activities.
- Comply with applicable legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
Where necessary to provide our services, your information may be shared with:
- Insurance companies and their authorized representatives.
- Third-party service providers assisting with insurance-related services.
- Payment and technology service providers, where applicable.
- Legal, regulatory, government, or law-enforcement authorities when required by applicable law.
- Professional advisers or service providers where reasonably necessary for business operations.
We take reasonable steps to ensure that information shared with third parties is handled appropriately.
4. Insurance Quotes and Applications
When you request an insurance quote or assistance from BimaCare, the information you provide may be used to identify suitable insurance products and communicate relevant options to you.
Submitting your information does not necessarily mean that an insurance policy has been issued. Policy approval, coverage, premiums, terms, exclusions, and claims remain subject to the applicable insurer’s policy terms and conditions.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Understand visitor behaviour and website performance.
- Remember certain preferences.
- Improve user experience.
- Measure marketing and advertising performance, where applicable.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services.
- Complete insurance-related transactions.
- Maintain appropriate business and service records.
- Meet legal, regulatory, accounting, or contractual requirements.
- Resolve disputes and enforce applicable agreements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
8. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally permitted.
- Withdraw consent where processing is based on consent.
- Raise questions or concerns regarding our handling of your information.
To exercise applicable rights or raise a privacy concern, please contact us using the details below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, insurance providers, payment platforms, social media platforms, or other services.
BimaCare is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
10. Children’s Privacy
Our services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate authorization where such authorization is required by law.
11. Changes to This Privacy Policy
BimaCare may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated Privacy Policy will be published on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact BimaCare:
BimaCare – Insurance Services
Address: Aryan Rishita, 3741, Nayabad,
P.S. – Panchasayar,
Kolkata – 700094,
West Bengal, India
Phone:
+91 759 5990 093
+91 759 5990 092
+91 759 5990 091
Email:
support@bimacares.com
BimaCare is committed to maintaining transparency, protecting your personal information, and providing a trusted insurance service experience.
Note: This is website-ready general privacy-policy content. Because BimaCare operates in the insurance sector and privacy obligations can depend on its exact business model and data-processing practices, have the final policy reviewed by an Indian legal/privacy professional before publishing.
